Auto Text Message Your Customers When It's Their Turn In Line

Mobile Queue Management

Automatically text message your customers when it's their turn so that they don't have to wait.

Long waits equal frustration, bad experience, and abandonment.

Why choose Fantextic?

No More Long Waits

Your customers get a text message either when it's their turn or when it's almost their turn.

Free Happy Customers

Customers are free to do whatever they want until it's their turn. No more frustrated customers leaving your business because of long waits.

Customizable

Easily set up multiple queues and multiple rules for your queues that determine when your customers are sent text messages.

Case Study: Restaurant

Using an automated text messaging system to improve customer experience

Long waits to get seated frustrate the customers of a local restaurant and increase the abandonment rate, leading to frequent complaints and some people taking their dollars elsewhere. They also intimidate potential customers (people who come by to see if the restaurant is busy).

The restaurant eventually decides to adopt our automated mobile queue system. Setup is easy and within a short period of time they're up and running. Customers are happy because they no longer have to wait in line and can do other things while they wait their turn. Revenues are up because customers don't abandon and the restaurant is capturing customers that were previously turned

Fact 1

Customers are more willing to spend their dollars at your business if they don't have to wait in a long line. If they have the freedom to roam, to go anywhere that they want. Enjoy their time until a text message on the phone tells them to come back.

Fact 2

You will get less complaints, your staff will be happier and less stressed out, and your revenue will increase as a result of less abandonment due to waits in long lines and long lines intimidating potential customers.

Our Commitment

We strive to help you improve customer experience by making the process of waiting pain free for your customers. We would love to work with you to help you find a solution that works best for your business.

Contact

Interested in our service, want to try it out for free, general inquiries, or any other questions you may have, please drop us a line:

contact@watch-harpersisland.com